Under the owner's review — not legal advice. Placeholders in ⟨angle brackets⟩ are decisions still to be taken.

Refund Policy

Last updated 2026-10-31. Applies to paid plans bought on vflin-antik.com.

1. The free plan

The free plan costs nothing and has nothing to refund.

2. When a paid plan is refunded

A paid plan is refunded on request when the request arrives within 14 days of the payment: you get back the part of the payment for the days of the paid period that are still ahead, pro rata by days.

3. How

• Write to support@vflin-antik.com from the account's email, naming the payment's reference (it is listed on the cabinet's Invoices screen) and the address to refund to.
• We send the refund ourselves, from our wallet, within 10 business days: in the cryptocurrency the payment was made in, to the address you name, in the same network. We do not refund to the address the payment came from — if you paid from an exchange, that address is the exchange's, not yours. There is no fee: we pay the network fee of the refund, and nothing is deducted.
• Exchange-rate differences between the payment and the refund are not compensated in either direction.

4. What is not refunded

• A request that arrives more than 14 days after the payment.
• A plan suspended for a breach of the Terms.
• Payments sent by the payer to a wrong address or in a wrong network — a plan switches on when the payment for its invoice is confirmed, and a payment that never was confirmed was never received.

5. Cancelling

A paid plan does not renew by itself: it runs to the end of the paid period, and then the account returns to the free plan and its ceilings. Cloud copies of profiles over the free ceiling are kept for 60 days after the plan ends; a letter comes 7 days before they are removed. Profiles on your own computers are not touched.

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